Metusalem Biolabs

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.

This is a dedicated section for advisory information on food supplements. Here, we provide essential guidance and recommendations to ensure safe and effective use of dietary supplements. Whether you're considering incorporating supplements into your daily routine or already using them, it's crucial to understand best practices and potential risks associated with their consumption. Please review the following advisory information carefully:

1. Consultation with Healthcare Professional:

• Before starting any new dietary supplement regimen, particularly if you have underlying health conditions, are pregnant or breastfeeding, or are taking medications, it's essential to consult with a qualified healthcare professional.
• Healthcare providers can offer personalized guidance, assess potential interactions with medications, and help determine the most appropriate supplements and dosages for your individual needs.

2. Quality and Safety:

• Choose reputable brands and manufacturers known for adhering to strict quality control standards and good manufacturing practices (GMP).
• Look for supplements that have undergone third-party testing for purity, potency, and safety.
• Avoid supplements containing unnecessary fillers, additives, or artificial ingredients.

3. Dosage and Usage:

• Follow the recommended dosage instructions provided on the product label or as directed by your healthcare provider.
• Do not exceed the recommended dosage unless advised by a healthcare professional.
• Take supplements with food, unless otherwise instructed, to enhance absorption and minimize potential gastrointestinal discomfort.

4. Monitoring and Evaluation:

• Pay attention to how your body responds to dietary supplements and monitor any changes in symptoms or side effects.
• Keep track of your supplement intake and any concurrent medications to identify potential interactions or adverse effects.
• Regularly reassess your supplement regimen in consultation with your healthcare provider to ensure its continued safety and effectiveness.

5. Individualization and Personalization:

• Recognize that dietary supplement needs vary among individuals based on factors such as age, gender, weight, lifestyle, and health status.
• Customize your supplement regimen to address specific nutritional deficiencies or health goals, taking into account your unique circumstances and preferences.

6. Transparency and Education:

• Stay informed about the latest research, regulations, and controversies surrounding dietary supplements.
• Seek credible sources of information, such as reputable scientific journals, government agencies, and healthcare professionals, to guide your supplement decisions.
• Educate yourself about the potential benefits and limitations of dietary supplements to make informed choices regarding their use.

7. Reporting Adverse Events:

• Report any adverse reactions or side effects associated with dietary supplement use directly to us and to the relevant authorities, such as the Food and Drug Administration (FDA) in the United States or the European Medicines Agency (EMA) in Europe.
• By reporting adverse events, you contribute to ongoing efforts to improve the safety and regulation of dietary supplements.

8. Lifestyle and Dietary Factors:

• Remember that dietary supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.
• Focus on consuming a varied and nutrient-rich diet consisting of whole foods, fruits, vegetables, lean proteins, and whole grains to meet your nutritional needs.

9. Storage and Handling:

• Store dietary supplements in a cool, dry place away from direct sunlight, moisture, and heat to maintain their stability and potency.
• Keep supplements out of reach of children and pets to prevent accidental ingestion.

10. Legal and Regulatory Considerations:

• Familiarize yourself with the regulatory landscape governing dietary supplements in your country or region, including labelling requirements, product claims, and marketing practices.
• Be cautious of supplements making exaggerated or unsupported claims of efficacy or safety.

Disclaimer: The information provided on this page is for educational purposes only and should not be construed as medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement regimen or making significant changes to your existing regimen.

We hope that this advisory information serves as a valuable resource to support your informed decision-making regarding dietary supplements. If you have any further questions or concerns, please don't hesitate to reach out to us or consult with a healthcare professional. Your health and well-being are our top priorities.

Free standard delivery on all orders above 300€
All orders are processed and shipped out within 24h.
All orders made before 11:45am are shipped out the same day. 


Domestic
Spain, Germany, Portugal, Gibraltar

Standard Economy Shipping (3-8 Working days) - 4,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Europe (Zone 1)
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, France, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Netherlands, Poland, Reunion, Romania, San Marino, Slovakia, Slovenia, Turkey, Ukraine

Standard Economy Shipping (5-8 Working days) - 6,80 Euro
DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

 

Europe (Zone 2)
Denmark, Finland, Monaco, Montenegro, Norway, Serbia, Svalbard And Jan Mayen, Sweden, Switzerland, United Kingdom, Vatican City

DHL Express Shipping (24 to 48 hours) - 24,90 Euro

 

Rest of the World

Standard Economy Shipping (5-21 Working days) - 24,90 Euro
DHL or CORREOS Express Shipping (48 to 72 hours) - 29,90 Euro

No shipping to Brazil or India

I don't like the taste – can I return it?
At Metusalem BioLabs, we recognize that everyone has their own taste preferences. To ensure you have the best experience with our products, we'd like to provide some guidance.

Once a product has been opened and partially consumed, we cannot exchange it for a different product or flavour, nor can we offer a refund. To avoid any inconvenience, especially if you're trying our products for the first time, we highly recommend starting with a smaller pouch size before committing to a larger one.

If you have any doubts or questions about our products, our dedicated Customer Support team is here to help. Please don't hesitate to reach out to us.

How to Return Your Order
We understand that circumstances may change, and you may need to return an item to us. If you decide to make a return, please send the item to our dedicated returns address within 30 days of receiving it.

Please note that we cannot accept returns for items that have been opened or partially used. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Here is our returns address:
Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

Please be aware that for standard returns, we are unable to cover the cost of return postage. When sending back the items, kindly include a covering note with your order number, name, and reason for the return. This will facilitate a smooth processing of your return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As mentioned, this refund happens automatically from our system and the time it takes for zou to recvive it depends on external factors such as your bank or payment provider.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@c60-metusalem.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@c60-metusalem.com. Depending on the order size and value, you may have to and send your item back to us or we may ask you to discard of it responsibly.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you by e-mail.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Bright Stone S.L.
Avenida de la Libertad 5
29680 Estepona
Spain

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item once it has been shipped.